Frequently Asked Questions

Everything you need to know about Play Squares Game

Getting Started

Do I need to sign up to create a game?

Yes, hosts need to create an account to create and manage games. This allows you to customize settings, track participants, and manage your boards. Players, however, can join games without creating an account.

Payment & Pricing

How much does it cost?

Hosts pay $10 for season access to create unlimited boards for the NFL playoffs and Super Bowl. Players join completely free with no sign-up required.

How do I pay for access?

There will be a button to "Unlock Access" after you create your first board. Access is unlimited for the 2025-2026 season.

What payment methods do you accept?

We accept all major credit cards, debit cards, and other payment methods supported by Stripe, including Apple Pay and Google Pay where available.

How do I use the discount code (JAN26)?

During checkout, you'll see a field to enter a promotion code. Enter JAN26 to receive $5 off your season access. This early bird special is available for a limited time.

What's your refund policy?

We offer a 30-day satisfaction guarantee. Love it or get your money back. We want you to be happy — if you are not completely satisfied, just let us know and we'll refund your purchase. We want to be the best squares app out there. If we can't do that for you then you get your money back. No hassle.

Game Management

How do I share my game with players?

After creating your game, you'll receive a unique 4-letter game code, a shareable link, and a QR code. Players can join by entering the code on the homepage, scanning the QR code, or clicking the direct link. All methods work instantly — no sign-up required for players.

Can I edit my game after creating it?

Yes, you can make edits after you create your game.

Can I create multiple games?

Yes! With your $10 season access, you can create unlimited games for the NFL playoffs and Super Bowl. Perfect for hosting multiple parties or events.

Playing & Joining

Do players need to create an account?

No! Players can join instantly using just the game code or link. No sign-up required.

How do players join my game?

The easiest way is to use the game link. You can also use the QR code or type in your GameCode after you login.

Game Rules & Winners

How are winners determined?

This is up to you as the host. We make it easy to see which players have the relevant squares for each game mode, but ultimately it's up to you.

What are reversal scores?

Reversal scores are an optional feature that adds an extra winner per quarter. If enabled, the reverse score (swapping the digits) also wins. For example, if the score is 14-7, both (4, 7) and (7, 4) would win. This doubles the excitement and gives more players a chance to win!

Do I need to manually update scores?

Only if you select an untracked game.

Technical

Can I use this on mobile?

Absolutely! The app is fully mobile-optimized and works great on phones and tablets. It's perfect for in-person parties — players can scan QR codes and join games directly from their phones. The interface is designed mobile-first for the best experience.

Do I need an internet connection?

Yes, an internet connection is required to create games, join games, and receive real-time updates. The app needs connectivity to fetch live NFL scores and sync game state across all participants.

Account

How do I reset my password?

If you signed up with email and password, use the "Forgot Password" link on the sign-in page. If you signed up with Google, you'll need to reset your password through Google's account settings. For assistance, contact us at playsmarttechnologyllc@gmail.com.

Can I change my account email?

Currently, email changes need to be processed manually. Please contact us at playsmarttechnologyllc@gmail.com with your current email and the new email you'd like to use, and we'll help you update your account.

How do I sign out?

Click the "Sign out" button in the top right corner of your home page. This will log you out of your account. You can sign back in anytime using your credentials or Google authentication.

General Questions

Do you handle payouts or prize money?

No. We do not process payouts or handle prize funds. This is purely a tool for organizing your squares game.

Is this gambling?

No. We provide a digital tool for organizing games for friends and fundraisers. We don't handle money, betting, or prizes. It's purely for fun and entertainment. Review the Terms of Service to see more details.

Still have questions? Contact us at playsmarttechnologyllc@gmail.com

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